Privacy Policy | Mandent Dental Clinic

1. Data We Collect

We collect personal information to provide you with the best possible dental care and a seamless booking experience. This includes:

Personal Details: Name, age, gender, and contact information (phone number, email).
Medical History: Dental records, past treatments, allergies, and habits to ensure safe and effective care.
Appointment Data: Preferred dates, times, and treatment types.
Authentication: Secure login details via our identity providers (e.g., Clerk).

2. Why We Collect Data

The primary purpose of data collection is clinical care and administrative efficiency:

Personalized Treatment: Understanding your medical background allows our doctors to tailor treatments to your specific needs.
Appointment Management: To schedule, confirm, and remind you of your visits via SMS or email.
Health Safety: Screening for allergies or medical conditions before procedures.
Legal Compliance: Maintaining accurate medical records as required by healthcare regulations.

3. Data Security

Your data is stored securely using industry-standard encryption. We use trusted third-party providers for authentication and database management, ensuring that your sensitive medical information is protected against unauthorized access. We regularly review our security practices to ensure your data remains safe.

4. Sharing Your Information

We do not sell your personal data. We only share information with:

Internal clinical staff involved in your treatment.
Service providers who assist with SMS/Email notifications (e.g., Resend, MSG91).
Legal authorities if required by law or to protect our legal rights.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights or have any concerns about how your information is handled, please contact us at our Jayanagar or Electronic City clinics. We will respond to your request within a reasonable timeframe.